Effective Date: March 2026

At Kashmir Pansar, customer satisfaction is our top priority. We understand that sometimes issues may arise with your order, and our refund and return policy is designed to make the process smooth and transparent.

1. Returns

  • Products can be returned within 7 days of delivery.

  • Only unused, unopened, and original packaging items are eligible for returns.

  • To initiate a return, please contact our support team at info@kashmirpansar.com or call 0123456789 with your order details.

2. Refunds

  • Refunds will be processed after we receive and inspect the returned product.

  • Approved refunds will be credited to your original payment method within 5–7 business days.

  • Shipping charges are non-refundable, unless the return is due to an error on our part (e.g., wrong or damaged product).

3. Exchanges

  • Currently, we offer exchanges only for defective or damaged items.

  • Please contact our support team with details and images of the defective item.

  • Once approved, we will ship a replacement at no extra cost.

4. Non-Returnable Items

  • Products that are used, opened, or tampered with cannot be returned.

  • Items purchased during special promotions or clearance sales may also be non-returnable.

5. Contact Us

For any questions regarding returns, refunds, or exchanges, reach out to us:
📧 Email: info@kashmirpansar.com
📞 Phone: 03040335151

At Kashmir Pansar, we are committed to ensuring that you shop with confidence and peace of mind.